Not at all! In fact many of our customers are simply people who enjoy a nice glass of wine from time to time. Buying from Frogitt & Vonkel simply means the wines they receive have been specifically selected and suggested to them based on their personal preferences.
Absolutely not. You are free to buy ‘the wines you want, when you want them™’. Some of our customers buy several times per month, others annually or even less frequently. There is no membership fee, and you decide how and when you hear from us.
We work with credit card payments as we believe they are the safest, most secure form of payment with distance retailing (or “Mail Order”). As we sell alcohol on a retail basis, this also helps us establish that you are over 18 years old.
Additionally, most credit cards offer “buyer insurance’ or some sort that covers you the customer in your purchase. We don’t accept any EFT or bank deposit payments online, for specials orders we can arrange to accept EFT’s via a Private Wine Merchant™. For more information please read our Terms and Conditions and our Privacy Policy.
Not here on the website. We do accept EFT payments by arrangement through our Private Wine Merchants™. However, please note we cannot hold stock whilst we await your payment, and further proof of identity and age may be required.
Your wine order will be delivered to you within 10-12 working days of your order being placed and payment being received. To find out more about delivery click here.
Our model is based on buying directly from the producers and selling to you, the end drinker. We’re designed to sell in full cases. We can, on occasion, accommodate mixed cases however the ‘Guaranteed Satisfaction’ policy is not applicable to mixed cases. Our wines are made in such small quantities, if you have just a few bottles and then wish to re-order later the wines will almost certainly be “sold out” for that vintage.
